BETTER FINANCE’s answers to DG FISMA’s Discussion Note on Value for Money

Would you agree with the assessment that certain products that are offered to consumers do not offer Value for Money? If yes: a) how significant a problem would you consider this to be? b) for which products/market segments is this problem particularly relevant?

To begin with, BETTER FINANCE firmly suggests providing clear definitions for key concepts, as is the present case for value for money. On it hinges the qualification of “evidence”, i.e. whether products deliver or not value for money to the customer.

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