BETTER FINANCE is looking for a full-time Communication Assistant for a duration of six months to join the team in Brussels. The successful candidate will assist the communication team in increasing the organisation’s visibility and its activities through various tasks. The Communication Assistant will also help the team in organising, managing, and promoting conferences and events.

We are a young, flexible, and dynamic organisation offering an exciting work environment on EU policy issues. We all share a vision of finance that serves the real economy and citizens.

Main Duties and Responsibilities

Website Management

  • Publish relevant publications such as press releases, reports, position papers, etc., ensuring they are SEO-optimised;
  • Support the development of website content;
  • Maintain the events calendar on the website;
  • Ensure the information on the website is up to date.

Social Media

  • Draft posts to promote relevant publications and advocacy work of the organisation on social media (LinkedIn, Twitter, Bluesky, Facebook, Instagram);
  • Upload videos to YouTube and ensure the channel is organised and up to date;
  • Assist in preparing and keeping track of the content calendar;
  • Show initiative in increasing the organisation’s social media following.

Member Relations

  • Assist in keeping the members’ portal updated with relevant documents and news;
  • Assist in communicating with members about key events/news and legislative developments in Brussels;
  • Keep the list of members up to date.

Event Management

  • Assist in promoting events via the website, social media, email campaigns, and other communication channels;
  • Assist with the logistics of organising external events and conferences, including venue, catering, technical aspects, etc.;
  • Assist with the back-end management of virtual events;
  • Liaise with journalists and media organisations to extend the reach of events.

Media Relations

  • Assist in establishing, developing, and maintaining relationships with the media (press, radio, TV, etc.);
  • Assist in monitoring media coverage and compiling press clippings and mentions related to BETTER FINANCE’s activities and campaigns;
  • Assist in maintaining and updating press and stakeholder contact databases.

Other

  • Assist in drafting and disseminating the monthly newsletter;
  • Support the preparation, scheduling, and segmentation of email campaigns;
  • Monitor website and social media analytics to help evaluate performance and suggest improvements;
  • Collaborate with all team members to ensure tasks are well executed, particularly in relation to research;
  • Assist in developing educational materials such as infographics, social media educational posts, and/or videos;
  • Assist with the design of report covers, social media posts, and other promotional materials.

The Communication Assistant will work closely with the Communication Officer and will report directly to the Director of Communications.

Please note that while the list of tasks is extensive, we do not expect candidates to be proficient in all of them. If you do not meet every requirement but are eager to learn and motivated to grow in the role, we still encourage you to apply.

Profile / Main Qualifications

We look forward to welcoming an enthusiastic team player who is willing to take initiative within the assigned portfolio of tasks. The ideal candidate would meet the following requirements:

Required qualifications

  • Educational background or first professional experience (including internship) in communication;
  • Fluency in English;
  • Strong writing skills in English;
  • Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Excel, etc.);
  • Experience with WordPress web management;
  • Experience in social media management;
  • Motivated fast learner and well-organised self-starter.
  • Interest in IT and willingness to assist with basic functional IT tasks and troubleshooting of commonly used applications.

Desirable (but not mandatory):

  • Prior experience in digital communication;
  • Some knowledge of SEO;
  • Experience with graphic design, especially proficiency in Canva;
  • Knowledge of EU institutions and decision-making processes;
  • Keen interest in financial markets and financial regulation;
  • Knowledge of French and/or Dutch.

What We Offer

  • A six-month paid CIP internship contract;
  • Valuable and in-demand experience in the operations of a Brussels-based NGO;
  • An opportunity to gain broad and practical communication experience in an EU policy context;
  • The possibility of working remotely (from within Belgium) for up to three days per week.

BETTER FINANCE values diversity and is committed to creating an inclusive environment for all employees. We especially welcome applications from individuals traditionally underrepresented in finance.

The ideal start date is early September, with a six-month traineeship contract.

Application

Interested candidates are invited to submit their CV and a motivation letter to Rina Zhubi (zhubi@betterfinance.eu), with Arnaud Houdmont (houdmont@betterfinance.eu) in Cc. . Only applications received via email will be considered.

The deadline for applications is Sunday, 31 August at 23:59 CET. However, early applications are encouraged, as we reserve the right to close the recruitment process before the deadline should a suitable candidate be identified.


About BETTER FINANCE

BETTER FINANCE is a non-profit international NGO based in Brussels, acting as an independent financial expertise centre for the direct benefit of European financial services users (individual shareholders, investors, savers, life insurance policyholders, pension fund participants, mortgage borrowers, etc.) and other stakeholders in European financial services who are independent of the financial industry. We currently count more than forty national and international member and sub-member organisations, representing millions of individuals. The European Union has supported BETTER FINANCE’s activities since 2012. For more information, please visit: www.BetterFinance.eu