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EXECUTIVE SUMMARY What is Alternative/Online Dispute Resolution (ADR/ODR)? Non-judicial procedures through which consumers (for our constituency, “retail” financial services users) can solve disputes with professionals and obtain redress for their rights. These are generally referred to as alternative dispute resolution (ADR) or out-of-court settlement of consumer claims. Cases are (or should be) handled by independent

The world’s largest asset manager, BlackRock, has pitched into debate over US investor rights, backing tougher rules on shareholder advice and “greater transparency” in resolutions and annual meetings. According to Barbara Novick, BlackRock’s vice-chairman, and Ray Cameron, head of investment stewardship for the Americas, such improvements are possible through the proxy process, including around voting

The creation of a more predictable, stable and clear regulatory environment to incentivise investments is one of the key objectives of the third pillar of the Commission’s Investment Plan for Europe. The Capital Markets Union (CMU) action plan is part of this third strand. The Mid-term review of the CMU action plan further emphasises that

BETTER FINANCE Member, VZMD (The Pan-Slovenian Shareholders’ Association), disputes the decision of MERCATOR General meeting allowing for an (unnecessary) recapitalisation by swapping a part of the debt which is due to the bankrupt AGROKOR (transferred to the FORTENOVA GROUP) and is thus paving the way to squeeze out the remaining 1284 minority shareholders. Last week,

A loan (credit) is “non-performing” when it’s either over 90 days overdue or unlikely to be reimbursed by the client (business or consumer). In this case, credit institutions (e.g., banks) can resort to one of the three following recourses: either “work it out” with the customer, e.g., grant a moratorium (postponement), restructure the repayment, discount

Collective Redress Directive – a directive for initiating court actions against companies who infringe consumers rights

2017 was one of the busiest years for shareholder activism, with more than twice the amount spent on campaigns in 2016. As the nature and scope of shareholder activism are undergoing dramatic changes, the negative connotations that accompanied shareholder activism in the 1980s could be a thing of the past. A decline in the aggressive

This Wednesday, Cecilia Malmstrom, the European Commissioner for trade, unveiled a proposal for a new system for resolving disputes between investors and states under TTIP and other EU trade and investment negotiations: the Investment Court System. This new system is expected to replace the existing Investor State Dispute Settlement (ISDS) mechanism that is currently hampering the EU-US talks

During the final trialogue discussions between the Lithuanian EU Council presidency and the European Parliament on December 17, an agreement was finally reached pushing through EU audit reform. Now subject to ratification by 28 European Union member states later this week, the last minute deal will force big companies to change auditors regularly as member

The European Commission proposal on specific requirements regarding statutory audit of public-interest entities, aimed at a higher quality, dynamic and open audit market, is on hold as European member states and the European Parliament failed to reach an agreement over other planned curbs on auditors. This proposal intends to force companies to switch accountants about

BETTER FINANCE members UK Shareholders’ Association and ShareSoc (UK Individual Shareholders Society) published a letter expressing disappointment in the news that the UK government is abandoning some of its reforms to accounting standards: It is difficult to overstate the disappointment of investors, and other users of corporate information, at the news that the UK government

Retail investors are increasingly concerned about the impact of their investment decisions on society and the environment. In recent years, European Union (EU) institutions have amended the legislation regarding the distribution of retail investment products by investment firms–the Markets in Financial Instruments Directive (MiFID II)–and related delegated legislation and guidelines to define how investment firms

The draft Regulation on ESG ratings proposed by the European Commission in June 2023 aims to establish a framework and tackle structural issues by combating possible conflicts of interests, imposing better transparency in the rating processes, and introducing an authorisation and supervision system for ESG rating providers (for both EU and non-EU entities). Although commendable,

KBC Against Small Savers? The CEO of the Belgian bank, KBC, has expressed criticism regarding the tax advantage granted to one-year government bonds. However, a more pressing concern lies in understanding why KBC, along with the majority of Belgian banks, offers less than 1% interest on savings for small one-year savers while being able to

BETTER FINANCE calls for restricting “dark” capital market venues to REAL Large-in-scale (LIS) trades, i.e., of more than €100k each, to really prevent them from dealing with “retail” orders. Current Payment for Order Flow (PFOF) proposals “surreal” and don’t respond to citizens’ questions. A real-time pre-trade Consolidated Tape (CT) of equity order books will put

BETTER FINANCE’s answer to the European Commission (EC) consultation on environmental, social, and governance (ESG) ratings and sustainability factors in credit ratings aims to inform on concerns about the functioning of the ESG ranking market developed by commercial data providers. This agenda pertains to the renewed sustainable finance strategy adopted in July 2021 by the

Last week, the fund industry warned that “the EU is putting the interests of exchanges over investors”. A letter from EFAMA to the EU Authorities regarding the reform of EU rules on capital markets (“MIFIR Review” in EU jargon) opposes the compensation of securities exchanges for communicating their trade data to “dark” competitors and labels

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